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If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent or email: touaarrangements@hq.toua.net
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

Strong Homes - Strong Communitties

We had an amazing time at the “Strengthen Your Home” event. Thank you for being part of it; we hope you found the information shared by each department to be valuable.

We also wish to express our appreciation to the Tohono O’odham Ki:Ki Association and all the resource tables for offering information about their respective departments. Your participation truly contributed to the event’s success.

In collaboration with the Tohono O’odham Ki:ki Association, we eagerly anticipate our upcoming events, where we will continue to explore into new topics to share with the community.

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Tohono O'odham Utility Authority

Tohono O'odham Utility Authority
5,581

Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

2 days ago

Tohono O'odham Utility Authority
ʼAtt t-aʼahe g ju:kĭ! The rains are here! June 15, 2026 is the offical start of the monsoon season.𝘽𝙀 𝙎𝙏𝙊𝙍𝙈 𝙍𝙀𝘼𝘿𝙔!Prepare yourself before the next storm arrives. Here are a few effective ways to ensure your safety and well-being in case of a power outage. To report a power outage, please call (520) 383-2236. See our website at toua.net/report-outage/ for more information on how to be prepared for monsoon season. ... See MoreSee Less

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Tohono O'odham Utility Authority

5 days ago

Tohono O'odham Utility Authority
In an effort to align billing dates across all services, the cellular billing date will shift forward week by week each month until it matches the billing dates for telephone/internet/electric/water/sewer/propane.The Billing Department has received several inquiries regarding delayed cell-bill statements. We want to assure our customers that the new bills will be processed tomorrow. Thank you for your patience and cooperation. ... See MoreSee Less
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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
ALERT - Power outage affecting the east side of Sells. Crews are actively working on trouble. No estimated time of restoration. We will keep you updated.UPDATE - Power restored at 8:45 p.m. ... See MoreSee Less
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Tohono O'odham Utility Authority

1 week ago

Tohono O'odham Utility Authority
Join Our Team!We’re excited to announce that we are hiring! If you’re prepared to advance your career and make a meaningful difference in the communities we serve, we invite you to check out our available job openings. Discover your next career opportunity here. toua.net/careers/ ... See MoreSee Less

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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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