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Customer Appreciation Day
Join us on Friday, October 16, 2026 from 10 AM - 3 PM.
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Need to make a payment arrangement?
If you are facing hardships, we are here to help. Please call us at (520) 383-2236 to discuss your options with our account agent or email: touaarrangements@hq.toua.net
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What is Elderly and Low-Income Subsidy?
Subsidy was approved by the Legislative Council to assist qualified elderly and low-income members living on the Tohono O'odham Nation.
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Need a computer, laptop, ipad, or security cameras? We can help!
We offer new devices through our computer purchase program. Give us a call and we can review what you want, accessories as well.
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Tohono o'odham Utility Authority

Serving the Tohono O'odham Nation with Electricity, Telephone & Water Service

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Utility Services From the Tohono O’odham Utility Authority

We offer the following utility services to residents of the Tohono O’odham Nation:

Electric

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Water

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Telephone

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Internet

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TOUA News

Customer Appreciation Day 2026

Don’t be afraid of no ghosts on Friday, October 16, 2026 from
10 AM to 3 PM
🎯 Fun games for everyone
🍿 Tasty snacks and treats
🌭 FREE LUNCH
👓 Fabulous hourly drawings
🎶 Music by KOHN
👻 Costume Contest at 2 PM
We look forward to seeing you!
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Serving the Tohono O'odham Nation with electricity, telephone, internet, cellular and water/wastewat

Tohono O'odham Utility Authority

3 days ago

Tohono O'odham Utility Authority
Cybersecurity Awareness MonthOctober is National Cybersecurity Awareness Month, which is a great time to strengthen your online accounts.Use Multifactor Authentication - Even strong passwords can be compromised. Multifactor authentication adds an extra layer of protection by requiring an additional way to verify your identity—such as a code sent to your phone or an authentication app. Turn on MFA for important accounts whenever it’s available, especially for email, financial and utility accounts. ...

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Tohono O'odham Utility Authority

4 days ago

Tohono O'odham Utility Authority
ALERT - A temporary power outage will occur today starting at 3:00 PM, affecting Little Tucson and South Villages. Estimaed time of outage is one hour. This outage is necessary for emergency repairs. Thank you for your patience and understanding.UPDATE: Power restored to Little tucson and South Villages at 3:15 P.M. ...
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Tohono O'odham Utility Authority

4 days ago

Tohono O'odham Utility Authority
Join Our Team!!Are you ready to make your next career move? We would like to have you on our team! Explore our current opening and apply today. toua.net/careers/Technician II (Accounting Department)Control Technician I (Water Department)Systems Technician I (Water Department)Customer Service Representative (Admin Department)Apply today!! ...

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Tohono O'odham Utility Authority

6 days ago

Tohono O'odham Utility Authority
NOTICE - We will be closing today at 3:00 p.m. We apologize for the inconvenience. We will resume regular business hours tomorrow, Tuesday, October 6, 2026. ...

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How Do I Sign-up For Telephone Service In My Home?
You would need to come into the telephone office at TOUA and complete the new service application. There is an installation fee of $38.00 for new service. If there has never been service there before, there are two documents that are needed before installation. 1) Land Assignment 2) District Resolution.
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Does TOUA require a deposit for new utility customers?
Yes. If you have never had a bill with TOUA the deposit amount is $400 Electric/Water services. You may call TOUA’s water and electric billing department for any questions you may have regarding the deposit. If you have had any type of service with TOUA and your account(s) are in good standing your deposit will be waived. You may not have to pay the deposit if you can provide a letter of credit from a previous utility company where you were not delinquent more than twice during a 12-month period. TOUA does require a completed customer information form. This form will provide basic information necessary to establish your account, such as billing address contact information etc. Customer Information Form.pdf
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What Do I Need to Do To Get Water Service from TOUA?
New service for water and wastewater includes: A district resolution or community resolution for the home/land site authorizing all utilities to be provided is needed. This would include electric, telephone, water/wastewater, and propane. There are various factors that will affect a new water customer. It is strongly recommended that the customer come to TOUA to obtain a check list of documents needed to acquire a water service line and for access to the wastewater (sewer) system. You may call (520) 383-5831 for detailed information.
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Will TOUA fill a tank that does not belong to them?
TOUA will fill a tank that belongs to a customer, if the customer comes in to apply for service. Once an application is on file, and propane is prepaid, a delivery can be scheduled. TOUA will not deliver to a competitor’s tank (Barnettes, Amerigas, etc.)
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What is network management?
Network management is the reasonable and nondiscriminatory enforcement of network usage policies and the management of bandwidth use and capacity. Network management includes congestion and security-protocol-management. While maintaining its network,TOUA is also promoting the dynamic benefits of an open and accessible Internet. So, the broadband experience of TOUA's customers will generally not be impacted by the industry. standard network management techniques used by Tohono O'odham Utility Authority.
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Set Up Your Service Today

At TOUA, we’re dedicated to providing dependable utilities and outstanding customer service. Contact us for details on how to set up service.
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